General Questions
22 articles
What are Houston Texans PSLs (Permanent Seat Licenses)?Texan's PSLs, ownership rights to purchase season tickets for seats.
When can a transfer of ownership take place through the marketplace?PSL ownership transfer window.
Who sets the prices for the listings?List prices explained
How long does it take to complete a transfer?Transfer processing time
Why does each offer expire after 48 hours?Offer expiration
What time zone is used to determine the expiration for an offer?The time zone used is the local time zone where the team is located.
Does the Marketplace report sales to the IRS?Taxes, IRS, 1099 Information
What is the difference between a Private Transfer and a Private Sale TransferPrivate Transfer and Private Sale Transfers
PaymentsAccepted forms of Payments
Transfer StatusesTransaction milestones and updates explained
How do I get in contact with the Marketplace?Marketplace Contact Information for questions about website, transactions, or speaking to someone.
How long is my Seat License good for?
How do I send a counteroffer
What happens if I do not pay for this year’s season tickets?
Will I be able to purchase the tickets for this year along with the license?Will I be able to purchase the tickets for this year along with the license?
How do I send a counteroffer?How do I send a counteroffer?
How do I update my contact information?How do I update my contact information?
How much will I be reimbursed for the tickets I have already paid for?How much will I be reimbursed for the tickets I have already paid for?
When will the ticket office invoice me for my season ticketsWhen will the ticket office invoice me for my season tickets
Can I split my payment amount between two cards or payment methods?Can I split my payment amount between two cards or payment methods?
How long does it take for the Ticket office to approve my listingHow long does it take for the Ticket office to approve my listing
How long does it take for the Ticket office to approve my listing.How long does it take for the Ticket office to approve my listing.