General Questions
22 articles
- What are Houston Texans PSLs (Permanent Seat Licenses)?Texan's PSLs, ownership rights to purchase season tickets for seats.
- When can a transfer of ownership take place through the marketplace?PSL ownership transfer window.
- Who sets the prices for the listings?List prices explained
- How long does it take to complete a transfer?Transfer processing time
- Why does each offer expire after 48 hours?Offer expiration
- What time zone is used to determine the expiration for an offer?The time zone used is the local time zone where the team is located.
- Does the Marketplace report sales to the IRS?Taxes, IRS, 1099 Information
- What is the difference between a Private Transfer and a Private Sale TransferPrivate Transfer and Private Sale Transfers
- PaymentsAccepted forms of Payments
- Transfer StatusesTransaction milestones and updates explained
- How do I get in contact with the Marketplace?Marketplace Contact Information for questions about website, transactions, or speaking to someone.
- How long is my Seat License good for?
- How do I send a counteroffer
- What happens if I do not pay for this year’s season tickets?
- Will I be able to purchase the tickets for this year along with the license?Will I be able to purchase the tickets for this year along with the license?
- How do I send a counteroffer?How do I send a counteroffer?
- How do I update my contact information?How do I update my contact information?
- How much will I be reimbursed for the tickets I have already paid for?How much will I be reimbursed for the tickets I have already paid for?
- When will the ticket office invoice me for my season ticketsWhen will the ticket office invoice me for my season tickets
- Can I split my payment amount between two cards or payment methods?Can I split my payment amount between two cards or payment methods?
- How long does it take for the Ticket office to approve my listingHow long does it take for the Ticket office to approve my listing
- How long does it take for the Ticket office to approve my listing.How long does it take for the Ticket office to approve my listing.